1. Definitions

“Contract” means the provision of Training to the Client as set out herein when accepted by all training matters.

“Conditions” means these Contract terms and conditions.

“Fees” means the fees and expenses for the Training.

all training matters ” includes its affiliates and subcontractors, and the officers, directors, employees, presenters, representatives, and agents of any of them, both individually and collectively.

“Notice” means any notice given in writing to all training matters by the Client during all training matters’ normal office hours.

“Training” means the training services that all training matters is prepared to deliver to the Client.

  1. Registration

After a booking is confirmed and accepted by or on behalf of all training matters a legally binding Contract is formed and these conditions apply.

all training matters is unable to book hotel accommodation for a Client. We can however offer a list of suggested accommodation close to the training venue.

  1. Fees and Payment

All fees become payable upon confirmation and acceptance of this booking and an invoice may be sent to you requiring immediate payment. Attendance on the course is only permitted following receipt of full payment of the fees, unless stated otherwise on the invoice.

VAT is chargeable at the standard rate.

  1. Confidentiality

Neither all training matters nor the Client shall divulge or allow to be divulged to any person any confidential information disclosed by the other party in conjunction with the Training. This obligation will survive termination of the Contract. This obligation will not apply to confidential information which is in the receiving party’s possession before its disclosure, that is or becomes part of the public domain through no fault of the receiving party, or that otherwise becomes available to the receiving party from an independent source not under a confidential agreement.

  1. Liability

5.1 The course material for the Training has been designed as an integral part of the Training solely for the benefit of the delegates attending the Training. The material is not intended to be relied upon by the Client or delegates for the giving of specific advice to third parties.

5.2 all training matters will not be liable to the Client by reason of breach of Contract, negligence, or otherwise for any loss suffered by the Client.

  1. Intellectual Property

Any intellectual property rights arising from or relating to the Training, including copyright in the course material, shall belong to all training matters. No part of the course material may be reproduced in any form without the prior permission of all training matters.

  1. Cancellation Bookings

In the event all training matters receives written Notice of cancellation of any delegate’s attendance by the Client:

  •   over 20 working days before the start date of the course; the Fees paid for the delegate(s) will be refunded to the Client in full;
  •   11-20 working days prior to the start date of the course: 50% of the Fees in respect of the delegate(s) concerned will remain payable by the Client or if paid will not be refunded byall training matters;
  •    10 working days or less before the start date of the course; no refund of any fees paid will be provided or if not paid in full the full amount of the fees will be payable by the Client.

In the event all training matters is required to cancel any part of the Training of any delegate all training matters will refund the Fees paid in respect of that delegate’s Training in full and will not require any further payment from the Client in respect of that delegate. all training matters will not be responsible for the cancellation costs associated with cancellation of travel, hotels or subsistence booked by or on behalf of the Client or any delegate. Clients are advised to ensure that any such cancellation costs are adequately covered by insurance.

  1. Booking Amendments

8.1 Delegate substitution

There will be no charge if a suitable person wishes to replace a delegate named in this form.

8.2 Notwithstanding any termination of this Contract the provisions of clauses 3, 4, 5, 6, 7 and 9 shall continue to apply.

  1. Governing Law

Any dispute about the Training or the Contract is subject to the exclusive jurisdiction of the English courts and will be governed by English Law.

  1. General

10.1 No relaxation, forbearance, delay or indulgence by all training matters in enforcing any part of this Contract or the granting of any time by all training matters shall prejudice or affect or restrict any of all training matters’ rights and nor shall any waiver by all training matters of any breach operate as a waiver of any subsequent or continuing breach.

10.2 Nothing in this Contract shall create rights pursuant to the Contracts (Rights of the Third Parties) Act 1999 in favour of any person who is not a party to this Contract.

10.3 No provision shall be deemed severable and of no force or effect.

10.4 This Contract represents the entire agreement between the parties and no amendment or modification is permitted unless in writing signed by both all training matters and the Client.


all training matters processes all personal data in accordance with the UK Data Protection Act 1998. The purposes for which this processing is carried out are on the Public Register of Data Controllers on the Information Commissioner’s Office website – http://www.informaitoncommissioner.gov.uk. Any sensitive personal data (as defined in the Data Protection Act) is only processed with your explicit consent.